About Liugo
Straightforward IT support built for smaller businesses.
Liugo Ltd was established in 2020 and is based in Peterborough. We are founder-led, work with small and growing businesses, and focus on practical technology decisions rather than unnecessary complexity.
Founder-led IT support built on relationships and trust.
Our Story
Technology should make the business simpler.
Liugo was built around a simple idea: small businesses should be able to access experienced IT support without needing a large internal IT department or navigating the layers of a large MSP.
Too many businesses end up with IT that feels complicated, unmanaged and untrusted. Suppliers blame each other. Simple issues become long ticket chains. Nobody takes ownership. The result is a business that works around its IT rather than with it.
We do not pretend to be a large national corporation. Being smaller, experienced and founder-led is our advantage. The person who understands your infrastructure is close to the person solving the problem — which means faster resolutions, better recommendations and a relationship built on actually knowing your environment.
We provide both remote and on-site IT support, focusing on practical technology decisions rather than unnecessary complexity. Based in Peterborough, we support businesses locally and across the UK.
Liugo at a glance
- Established
- 2020
- Location
- Peterborough, UK
- Structure
- Founder-led
- Clients
- Small & growing businesses
- Support
- Remote & on-site
- Company No.
- 12626936
Our Values
What we believe good IT support looks like.
These are not marketing slogans. They are the principles that shape how we work with every client.
Take ownership
Do not bounce the customer between suppliers where possible. Take responsibility for resolving the issue, even when multiple parties are involved.
Explain clearly
Customers should understand what they are paying for and why. No unnecessary technical language, no obfuscation.
Recommend what is appropriate
Do not sell enterprise technology simply because it is available. Recommend what fits the business, its size and its budget.
Build relationships
Understanding an environment produces better support. We invest time in learning how your business works, not just which devices it owns.
Our Approach
Experienced support, without the corporate layers.
We deliberately offer a more personal alternative to large MSPs. Clients should not feel like ticket numbers. The person understanding the infrastructure should be close to the person actually solving the problem.
That means we take the time to learn your environment, we explain things in business language, and we recommend technology that fits your actual needs — not what generates the most recurring revenue.
Experienced
Senior-level technical involvement
Personal
Not a call centre
Practical
Recommendations that fit
Trusted
Relationships, not tickets
Want to know if we are the right fit?
The best way to find out is a free IT health check. We review your setup, you meet us, and we both decide if it makes sense to work together. No sales pressure.